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Hope Support Services is an organisation seeking staff who align with our company values; Progressive, Collaborative, Compassionate, Dedicated, and Inspired. We want individuals who enjoy being ‘hands on’ when helping people, striving to achieve positive outcomes for our clients.

At Hope Support Services, we recognise people want autonomy in their role while being empowered with the right supports and tools to perform their tasks. We have worked hard to create an environment that allows this for our staff, and engage individuals who see this as a lifestyle choice and not simply a job.

Responsibilities and Duties

HOPE Support Services, Home, Outreach, Placement, Engagement, Support

As a HOPE Support employee, responsibilities and duties include (but are not limited to):

  • Work weekday and weekend hours as is necessary for case needs

  • Work in a range of environments; in homes, in placements, in the community

  • Work with a range of individuals; parents, young people, kinship/foster carers, Department of Child Safety, other Service Providers

  • Attend stakeholder meetings, client meetings/appointments, staff meetings

  • Have high knowledge of case, following case goals and plans as directed by your supervisor and deliver outcomes

  • Reporting; following policy and legislative requirements. Detailed written reports with templates provided, verbal reporting where required

  • Link individuals in with appropriate networks and services where required

  • Provide on call support where case requires, with support from your supervisor

  • Attend any necessary training

  • Implement principles and strategies to role model, mentor and teach necessary skills

  • Maintain professional conduct along with HOPE values at all times



Hope is... Progressive

We think outside the square to deliver innovative solutions, catering to individual circumstances and needs

**Applicants require the following:

  • Must have Cert IV or higher in Human Services industry or similar

  • Minimum of 6 months experience in Child Protection or Community Services industry or similar 

  • Strong written and verbal communication skills

  • Awareness and understanding of Child Protection Act, Charter of Rights, Standards of Care, NDIS Rules 2018

  • Ability to build rapport quickly and maintain relationships

  • Ability to work autonomously and under pressure


Spread 'Hope' Today.

If you think you match the above criteria, and would enjoy and actively assist Hope Support Services’ with it’s vision of ‘Empowering Individuals, Keeping Families Together and Young People Positively Engaged’, then we would like to hear from you!


Please forward your current resume with cover letter to

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